PRIVACY POLICY
Last Updated: January 2026

1. Introduction
Primeview Electronics (“we”, “us”, “our”) (Operated at https://primeviewelectronics.co.ke/) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with our website and services.

By accessing or using our site, you agree to the terms of this Policy.

2. Information We Collect
We may collect information that can identify you (“Personal Data”) when you interact with our site, including but not limited to:

  • Contact details: name, email address, phone number (e.g., when you contact us or place an order).
  • Account and purchase data: billing/shipping address, transaction records, payment confirmations.
  • Technical data: IP address, device type, browser type, cookies and usage data from site interactions.
  • Communication data: messages you send to us via forms, email, or other channels.

3. How We Use Your Information
We use the information we collect for purposes including:

  • Processing and fulfilling orders and related communications.
  • Providing customer support and responding to inquiries.
  • Improving our services, products, and website performance.
  • Marketing and promotional communications (only if you have opted in).
  • Legal and compliance purposes, including fraud and risk prevention.

4. Lawful Basis for Processing
Under the Data Protection Act, 2019 (Kenya), we process personal data:

  • With your consent (e.g., subscription to newsletters).
  • To perform our contractual obligations (e.g., completing your purchase).
  • To comply with legal obligations applicable to our business.
  • For our legitimate business interests that do not override your rights.

5. Cookies & Tracking Technologies
We may use cookies and similar technologies to collect information about your use of our website to enhance user experience and for analytics. You may disable cookies through your browser settings, but this may affect some site functionality.

6. Sharing Your Information
We will not sell your personal information. We may share data with:

  • Service providers who support our operations (e.g., payment processors, delivery partners).
  • Legal or regulatory authorities where required by law.
  • Third parties only with explicit consent or as necessary to provide services you request.

7. Data Security and Retention
We implement reasonable organizational and technical safeguards to protect your information from unauthorized access, loss, or misuse. Personal data is retained only as long as necessary for the purposes described or as required by law.

8. Your Rights Under Kenyan Law
Under the Data Protection Act you have the right to:

  • Access your personal data held by us.
  • Request correction or erasure of inaccurate or unnecessary data.
  • Object to or restrict processing in certain circumstances.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

To exercise these rights, contact us using the details in Section 10.

9. Transfers Outside Kenya
If we transfer your personal data outside Kenya, we will only do so where appropriate safeguards are in place or with your consent, in compliance with applicable data protection laws.

10. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact:

Primeview Electronics
Email: support@primeviewelectronics.co.ke
Phone: 0707934244